Communicate / TripHulu
Customer communications
Give every customer a timely, consistent message at each trip milestone.
TripHulu / Pipeline
Open journeys24
Ready to travel18
Needs attention06
JourneyStatusValue
Ladakh ExplorerTRP-0481Quotation sent₹ 1,84,000
Coastal KarnatakaTRP-0482Payment received₹ 96,500
Himalayan EscapeTRP-0483Ops handover₹ 2,12,000
The business outcome
Standardize WhatsApp-ready communication while keeping Sales and Operations aligned on what has been shared.
01
First response and detail request
02
Itinerary and booking readiness
03
Payment instructions and receipt
04
Booking confirmation
05
Pre-travel point of contact
06
Balance reminder and feedback
How it moves
A clear path from start to next action.
01C1 Request details
02C7 Ready to book
03C9 Payment received
04C10 Booking confirmation
05C12 Pre-travel POC
06C13 Balance reminder
07C14 Feedback
One workflow. Every journey.